Refund Policy

Our Guarantee

We stand behind the quality of our products. If you or your pet are not completely satisfied with your purchase, we offer a 60-day return policy from the date of delivery.

Return Conditions

To be eligible for a return, your item must be in the same condition that you received it—unused and in its original packaging. You will need to provide a receipt or proof of purchase.

Return Shipping

We offer free returns. Please contact our customer service team at info@dogishuman.it.com to initiate a return and receive a prepaid return shipping label.

Refund Process

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5-10 business days. The credit will automatically be applied to your original method of payment.